Hi Madeleine,
Organizations using Dynamics have always grappled with too many dilemmas. As a typical SaaS product, Microsoft Dynamics Applications trigger fluctuating user demands. Sometimes your team is overwhelmed, and at other times, they are underutilized. Skill gaps also pose a problem where a resource who can handle the Sales or CRM app may not know enough about Business Central, etc. The questions are endless… 1. Should I have a strong In-house team or go with vendor support? 2. If opting for an In-house team, how big or small should it be? 3. If going with a vendor, am I spending too much on them for so less work? |